OBJECTIVES

Intensum Document Tracking is a message monitoring tool which extends the standard SAP Process Integration (PI) message monitoring.

This solution enables you to monitor data based on a unique business document number like the SAP document number of a shipment, an invoice or a sales order, the Idoc number, the EDI document number or any number of your choice, which makes the solution more dynamic and adjustable to your specific needs.

The document tracking tool is also able to process acknowledgements and can be updated from outside the PI system which allows you to have 100% visibility of your message flow and a total control over your system-wide business processes.

BUSINESS PROCESS MONITORING FROM A FUNCTIONAL PERSPECTIVE

Business process monitoring from a functional perspective When dealing with inbound & outbound message flows using the SAP Process Integration ( formerly known as eXchange Infrastructure ), it requires quite some technical knowledge to analyze the process if something goes wrong, not to mention how difficult it is to measure the true performance of such processes. What every customer wants is :

• Complete (100%) flow coverage, including acknowledgements send by business partners or third-party systems
• Monitoring of business processes by functional end-users instead of developers
• To save time and money when searching for documents, avoiding an in-depth analysis of the payload & logging

MAIN FEATURES

Inbound monitoring module

• The inbound module writes a begin status to the monitoring table(s). Apart from the status, a number of other parameters of choice can be added. It is fully developed in java and must be added to the module chain in the inbound communication channels.

Outbound monitoring module

• The outbound module offers the same functionality as the inbound module and updates the monitoring table(s) with the end status of the message.

Acknowledgement monitoring module

• This module processes the acknowledgment of the message and updates the monitoring table(s). For example, AS2 acknowledgements can be processed with this module to ensure a 100% delivery of the message.

User Defined Functions

• The standard UDF functionality can be used during the message mapping in order to update the status in the monitoring table(s).

Table(s) in XI/PI

• The inbound and outbound monitoring table(s) are located on the XI/PI ABAP stack. Apart from necessary key fields (XI Message ID, ...) other message fields useful for your specific monitoring can be added.

Web application for online monitoring & reporting

• An interactive multi-lingual report which combines the monitoring tables and the standard monitoring from XI has been added to facilitate the business process monitoring.